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KnowHOW offers a range of KPIs that enable different user personas to optimize their daily activities and enhance overall efficiency in agile software delivery projects. By aligning key metrics with their roles, each persona—whether a software delivery team member, leader, or executive—can gain valuable insights that drive better decision-making and outcomes.
1. Software Delivery Team Members
Roles: Developers, Quality Assurance Testers, Scrum Masters
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Enhanced Sprint Planning: By tracking sprint velocity, teams can set realistic goals and improve workload management.
Focus on Code Quality: Monitoring defect injection and first-time pass rates helps teams prioritize quality throughout the development process.
Reduced Rework: By addressing defects early and accurately, teams can minimize time spent on rework and focus on new features.
Accelerated Delivery: Lead time for change helps identify bottlenecks and accelerate the overall delivery process.
2. Leaders
Roles: Team Leads, Project Managers, Product Owners
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Optimized Delivery Cadence: By monitoring release frequency, leaders can ensure a steady flow of valuable features and updates.
Better Resource Allocation: Tracking sprint velocity and backlog health allows leaders to make informed decisions about workload distribution and prioritization.
Improved Risk Management: Cycle time and cost of delay help leaders anticipate delays and allocate resources to minimize their impact.
Alignment with Business Objectives: Prioritizing tasks based on the cost of delay ensures that teams focus on delivering the most critical features to stakeholders.
3. Executives
Roles: C-Level, Senior Management
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